Quietschenten-Problemlösungsstrategie

Ein IT-Kollege hat mir vor etlichen Jahren von der Strategie erzählt, ein scheinbar unlösbares Problem einer kleinen gelben Quietschente zu schildern, weil man während dem Erklären oftmals von selbst auf die Lösung kommt. Ein Phänomen, das wir alle kennen (und das ohne Ente wertvolle Lebenszeit von lieben Kolleg*innen verbraucht). Quietschenten-Problemlösungsstrategie weiterlesen

In ’79

In ’79, when Joan, my fiancee and I were on a holiday in the British Virgin Islands, we were trying to catch a flight to Puerto Rico; but the local Puerto Rican scheduled flight was cancelled. The airport terminal was full of stranded passengers. I made a few calls to charter companies and agreed to charter a plane for $2000 to Puerto Rico. Cheekily leaving out Joan’s and my name, I divided the price by the remaining number of passengers, borrowed a blackboard and wrote: VIRGIN AIRWAYS: $39 for a single flight to Puerto Rico. I walked around the airport terminal and soon filled every seat on the charter plane. As we landed at Puerto Rico, a passenger turned to me and said: “Virgin Airways isn’t too bad – smarten up the services a little and you could be in business.

Richard Branson